Michael Dale  Painting & Services

 

Western North Carolina's Premier Painting Contractor

Michael Dale Painting & Services
Asheville area Painting Contractor

ph: 828-208-2709
alt: 828-682-2709

Frequently Asked Questions

I am diligently trying to change the perception of the painting contractor by offering an experience that promises to complete your project on time and on budget, in a clean and professional manner.  Many people do no have such an experience, which is why I have created this page of frequently asked questions. 

Do I need to pay any money up front?

No.  Unlike most other paintering contractors who require a deposit, I do not receive any money until the job is complete and you are satisfied.

Do you have insurance?

Yes.  I have general liability and worker's comp. through Farm Bureau of North Carolina.

Will I get a written quote?

Yes.  I will produce a proposal that outlines exactly what work will be performed, and what price the job will be done for.  That price cannot be exceeded for the work listed on the proposal.

Can I trust that you guys will not be offensive at my home?

Yes.  We do not play music, smoke, use foul language, or leave a mess.  We dress in painter's pants and a "Michael Dale Painting & Services" shirt.

Is it possible to have the exterior of my house painted during the Winter months?

Yes.  Benjamin Moore and Sherwin-Williams have an exterior paint that can be applied in temperatures down to 35 degrees.

A log house can be stained year-round as long as we use an oil-based stain.

Is paint included in your price?

Yes.  All paint and materials are included in the proposal price.

Will you complete my job in a timely manner without interruption?

Yes.  Unlike some painters who skip around from job to job, we stay on your job until it is complete.  Of course weather can be a factor on exterior jobs.

What kind of paint will you be using?

I prefer to use Benjamin Moore or Sherwin-Williams products.  Both have served us well over the years.  However, we will use whatever product the homeowner specifies.

 

Can you help  me with color selections?

Yes.  I've been around this business long enough to know what works and what doesn't.   I will guide you in the right direction, but you must be the one who makes the final decision.

How often should I have my house painted?

At the first sign of paint failure.  Usually 7 years, maybe longer.  Unless of course you want to change colors.

What are your hours of operation?

Normally, we work from 8am to 4pm.

What sheen should we use?

On the interior, use flat or eggshell.  Flat is not as washable, but it touches up well and hides imperfections.  Eggshell is more washable, but tends to show imperfections.  I would recommend using eggshell or satin in kitchens and bathrooms.  Use semi-gloss on trim and doors.  Use flat on the ceilings.

On the exterior, use satin on the siding and semi-gloss on trim.

How long before you can start on my project?

We usually have a backlog of about 1 month.  Do not hire someone who says that he can start tomorrow!

How many guys can I expect to be working at my home?

Typically there will be three professional painters on site.  If it is quiet a large project, there may be five or six.  If it's a small job, there will be one or two.

 

Still have questions? Please contact me anytime! I look forward to hearing from you. 

 michaeljohndale@aol.com

Copyright 2010  Michael Dale Painting & Services.  All rights reserved.

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Michael Dale Painting & Services
Asheville area Painting Contractor

ph: 828-208-2709
alt: 828-682-2709